When the Home Office requests your guest records, a paper register is not a defence. It is a liability.
SecureStay is a digital compliance ledger for UK hotels. Every ID check logged. Every record encrypted. Every audit answered.

Four regulations. One ledger.
Requires every guest over 16 to provide full name, nationality, and passport or ID details. SecureStay captures these at check-in with structured validation, replacing the paper register.
Guest ID numbers are encrypted at field level (AES-256-GCM) before storage. Display is masked by default. Automated erasure eligibility after the 12-month legal hold.
A non-confrontational interface lets front-desk staff flag indicators at check-in without alerting the guest. Flags feed directly into the compliance report.
Incident logging across eight UK-relevant categories with severity grading. Suspicious behaviour records and daily compliance reports support your duty to prepare.
From check-in to compliance report
Security architecture
AES-256-GCM field encryption
ID numbers and documents encrypted before storage. Decryption requires role authorisation and is logged.
Deterministic fingerprint
Duplicate guest detection without decrypting the underlying record. Privacy preserved.
Masked display
Staff see P••••••1234 by default. Full reveal requires compliance-level access.
Append-only audit log
Every mutation recorded. Records cannot be deleted, altered, or backdated.
2FA enforcement
TOTP-based two-factor authentication mandatory for compliance officers and admin roles.
Independent hotels Small chains Hostels Serviced apartments University halls
10 to 80 rooms. 2 to 10 properties. One compliance ledger.