When the Home Office requests your guest records, a paper register is not a defence. It is a liability.
SecureStay is a liability protection platform for UK hotels. Every ID check logged. Every record encrypted. Every dispute answered with evidence.
Four regulations. One line of defence.
Immigration (Hotel Records) Order 1972
Requires every guest over 16 to provide full name, nationality, and passport or ID details. SecureStay captures these at check-in with structured validation, replacing the paper register.
UK GDPR & Data Protection Act 2018
Guest ID numbers are encrypted at field level (AES-256-GCM) before storage. Display is masked by default. Automated erasure eligibility after the 12-month legal hold.
Modern Slavery Act 2015
A non-confrontational interface lets front-desk staff flag indicators at check-in without alerting the guest. Flags feed directly into the compliance report.
Martyn's Law 2025
Incident logging across eight UK-relevant categories with severity grading. Suspicious behaviour records and daily compliance reports support your duty to prepare.
From check-in to defensible evidence
Security architecture
AES-256-GCM field encryption
ID numbers and documents encrypted before storage. Decryption requires role authorisation and is logged.
Deterministic fingerprint
Duplicate guest detection without decrypting the underlying record. Privacy preserved.
Eliminate wrongful access claims
Every guest identified at check-in. Staff see P••••••1234 by default; full reveal is role-restricted and logged.
Defensible evidence when disputes arise
Append-only log. Every mutation recorded; records cannot be deleted, altered, or backdated.
Proof of controlled key issuance
Every key issued is recorded against a guest, a room, a reason and the member of staff who issued it.
2FA enforcement
TOTP-based two-factor authentication mandatory for compliance officers and admin roles.
Hotels Hostels Serviced apartments University halls
10 to 80 rooms. 2 to 10 properties. One defensible record.
Questions hotels ask us